Privacy Policy

Introduction

Welcome to Done by Default. We're committed to being transparent about how we handle your information. This privacy policy explains what data we collect, why we collect it, and what we do with it.

We believe in keeping things simple and straightforward. If you have questions about anything in this policy, contact us.

Who We Are

Business Name: Done by Default
Location: Texas, USA
Contact: Use our contact form
Website: donebydefault.com

Information We Collect

Information You Provide Directly

When you contact us or schedule a consultation, we collect:

• Your name
• Email address
• Phone number (if provided)
• Business information (company name, industry, etc.)
• Details about your project or automation needs
• Any other information you choose to share with us

Information Collected Automatically

When you visit our website, we may automatically collect:

• Browser type and version
• Operating system
• IP address (anonymized)
• Pages you visit and time spent on our site
• Referring website or search terms
• General location (city/region level, not precise location)

This data is collected through cookies and analytics tools. See our Cookies Policy for more details.

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries: When you contact us, we use your information to answer your questions and discuss potential projects.
• Provide our services: To build websites and automations tailored to your needs.
• Improve our website: Analytics help us understand how people use our site so we can make it better.
• Send relevant updates: If you're a client, we may send project updates, invoices, or occasional information about our services (you can opt out anytime).
• Legal compliance: To meet our legal and regulatory obligations.

We will never:

• Sell your personal information to third parties
• Share your data with advertisers
• Send spam or irrelevant marketing
• Use your data for purposes other than those listed above without your consent

Third-Party Services

To run our business effectively, we use some third-party tools that may have access to your information:

Google Analytics

We use Google Analytics to understand how visitors use our website. This helps us improve the site experience. Google Analytics collects data like pages visited, time on site, and general demographics. This data is anonymized and aggregated.

You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

Email Communication

We use email service providers to manage communications. Your email address and any information you share in emails may be stored on their servers.

Project Management Tools

For active client projects, we may use project management and collaboration tools. We only share the minimum information necessary to complete your project.

All third-party services we use are required to protect your data and use it only for the purposes we specify.

Data Security

We take reasonable precautions to protect your information from unauthorized access, loss, or misuse. This includes:

• Secure hosting with reputable providers
• Encrypted connections (HTTPS) for our website
• Access controls limiting who can view your data
• Regular security updates and monitoring

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Data Retention

We retain your information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

• Inquiry data: We keep contact forms and initial consultation notes for up to 2 years.
• Client project data: We maintain project files and communications for the duration of our working relationship and up to 7 years afterward for legal and tax purposes.
• Analytics data: Google Analytics data is retained according to Google's policies (typically 26 months).

If you'd like us to delete your data sooner, contact us.

Your Rights

You have the following rights regarding your personal information:

• Access: Request a copy of the personal data we hold about you.
• Correction: Ask us to correct inaccurate or incomplete information.
• Deletion: Request that we delete your personal data (subject to legal obligations).
• Objection: Object to certain types of processing, such as marketing communications.
• Data portability: Request your data in a structured, commonly used format.

To exercise any of these rights, contact us. We'll respond within 30 days.

Cookies

Our website uses cookies to improve your experience and help us understand how the site is used. For detailed information about the cookies we use and how to manage them, please see our Cookies Policy.

Children's Privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. When we make significant changes, we'll update the "Last Updated" date at the top of this page.

We encourage you to review this policy periodically. Continued use of our website after changes indicates your acceptance of the updated policy.

California Privacy Rights

If you're a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information is collected, used, shared, or sold
• Right to delete personal information held by businesses
• Right to opt-out of sale of personal information (note: we do not sell personal information)
• Right to non-discrimination for exercising your privacy rights

To exercise these rights, contact us.

International Users

Our business is based in Texas, USA. If you're accessing our website from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States.

By using our website and services, you consent to the transfer of your information to the United States.

Contact Us

If you have questions, concerns, or requests regarding this privacy policy or how we handle your data, we'd love to hear from you:

Contact: Use our contact form
Website: donebydefault.com

We'll respond to your inquiry as quickly as possible, typically within 2-3 business days.